WordPress disappoint, Runtime impress

! This post hasn't been updated in over a year. A lot can change in a year including my opinion and the amount of naughty words I use. There's a good chance that there's something in what's written below that someone will find objectionable. That's fine, if I tried to please everybody all of the time then I'd be a Lib Dem (remember them?) and I'm certainly not one of those. The point is, I'm not the kind of person to try and alter history in case I said something in the past that someone can use against me in the future but just remember that the person I was then isn't the person I am now nor the person I'll be in a year's time.

If there is a known “feature” with the new version of WordPress that causes anything in the dashboard to generate internal server errors from an apparently random point in time that can be fixed by creating a one-line ini file in the wp-admin folder, why the bloody buggering hell doesn’t the WordPress install file create the damn file in the first place?

But kudos to my new host – Runtime UK – for the excellent service this morning when the error started.  I got through to an English person just up the road, the call was answered in a couple of rings, the support person couldn’t give me an answer straight away so he promised to call me back.  He called me back after about 20 minutes having determined that it wasn’t a server problem and had even gone on Google and researched the problem for me.  Now that is what I call excellent service.

5 comments

  1. CherryPie (69 comments) says:

    Very impressive service.

    When my database fails on a Friday I have to wait until Monday for it to be fixed… Supposed to be 24/7 service.

  2. Daggs (55 comments) says:

    I wish i knew what you are talking about!
    No! hang on…… actually i don’t. 🙂

    • wonkotsane (1133 comments) says:

      Basically, when I moved hosts I installed the latest version of WordPress for my blog. There’s a known problem with the dashboard (where you write the posts and change settings) running out of memory. It’s fixed by putting a php.ini file in the wp-admin directory with one line saying “memory=20MB”. If it’s a known error and such a simple fix then why doesn’t the WordPress install create the file?

  3. revinkevin (176 comments) says:

    Different servers and different versions of php have different memory defualts.

    To see what you have all you need to do is create a php file with the following in.

  4. revinkevin (176 comments) says:

    Opps it cut the php code, inside the php tags

    phpinfo(INFO_ALL);

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