Orange has this clever feature when you ring customer services where you enter your password on your phone keypad – 2 for abc, 3 for def, etc.  It’s a great idea, assuming you don’t have one of these:

You’ll note that, unlike regular mobile phones, the number keys don’t have a set of letters on them on account of the phone having a qwerty keyboard.  The same applies to the Cackberry and every other mobile phone with a qwerty keyboard.  I once pointed this out to someone at Orange customer services who said I was the second person that day to say it.  It was a while ago now and it still asks.

And while I’m complaining, Sky still have their old phone number that changed months ago on the phone number list on the Interactive service.  The “new” number is free for Sky Talk customers to clal but the old one isn’t.