Tag Archive for Runtime

WordPress disappoint, Runtime impress

If there is a known “feature” with the new version of WordPress that causes anything in the dashboard to generate internal server errors from an apparently random point in time that can be fixed by creating a one-line ini file in the wp-admin folder, why the bloody buggering hell doesn’t the WordPress install file create the damn file in the first place?

But kudos to my new host – Runtime UK – for the excellent service this morning when the error started.  I got through to an English person just up the road, the call was answered in a couple of rings, the support person couldn’t give me an answer straight away so he promised to call me back.  He called me back after about 20 minutes having determined that it wasn’t a server problem and had even gone on Google and researched the problem for me.  Now that is what I call excellent service.